Global offering

Global offerings > Business Process Outsourcing

SHOREO provides advanced business process outsourcing services to organizations seeking greater flexibility, higher operational effectiveness and low operating costs.

As of today, we have strategic delivery centers located in Maghreb countries, Eastern Europe, India, and South East Asia which enable us to propose global and multi-lingual services.

Our services are divided under three major threads: inbound services, outbound services and back-office services.

Inbound Call Center

  • Answering Service
  • Customer Service
  • Direct Mail Response
  • Helpdesk Solutions
  • Inquiry Handling
  • Sales Lead Qualification
  • Email and Chat Support

Outbound Call Center

  • Cross Selling and Upselling
  • Telemarketing services
  • Product or Service Promotion


  • Billing & Product Information
  • Finance & Accounting Services
  • Order Taking Services
  • Transcription Services
  • Verification & Validation Services
  • Web-marketing Services