One idea that usually emerges about organizations who adopt a services globalization approach is that their productivity levels are not in ad equation with the amount of resources involved.
A major reason is that, from initial setup to steady state, globalization and Shared Services are often considered under the unique perspective of resource allocation and cost, to the exclusion of other factors of efficiency that, in fact, are much more significant (eg. motivational factors, innovation capacity, learning dynamics).
At SHOREO, we see the federation of key talents as a must to integrate all facets of globalization efficiency.
Over the years, we have built a strong community of experts in domains as various as workgroup facilitators, certification organisms, economists, etc. whom we employ as accelerators for change and innovation in the specific context of outsourcing and offshore settlements. |