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Many companies wrongly assume that suppliers’ due diligence during contract negotiations is sufficient to establish the foundations for the work that the suppliers will perform.
This due diligence often focuses only on IT assets and on how many resources are required to sustain services, while omitting key cost and performance indicators, investment levels, and process efficiency and maturity.

Companies can avoid many disputes with providers over contract and finance if they properly benchmark or baseline their environments before entering the deal. This can help strengthen the client/supplier relationship throughout the deal.

At SHOREO, our economists are specialists of Information System. They carry out multidimensional cost/benefits analysis on behalf of our customers

  • Assessment of service portfolio on complementary dimensions: value, cost, risk, business impacts, operations
  • Gap analysis of existing and desired environments
  • Determination of financial baseline before outsourcing or changing the IT service model