Case studies > Application support & maintenance

This case depicts productivity gains obtained over a 4 years contract during which the scope of application support had been multiplied by 3 while offshore resources increased by only 70%.

Case where support for Peoplesoft is outsourced in order to enable key employees to move to SAP transformation project.
Autonomy of the offshore team is reached within 9 months. Steady savings of 25% are obtained after one year and a half.